Professional translation plays an important role in overcoming language barriers, helping businesses expand their markets and reach new customers and partners globally. However, finding a translation company that is professional, reliable and provides high quality services is not easy.
When choosing a translation unit, important factors that need to be considered include experience, expertise, a team of knowledgeable translators and interpreters, strict quality control processes, and the ability to meet customer needs. Respond to multilingual projects, information security, reasonable costs and quick job completion time. In addition, learning about reputation, reputation and previous customer reviews is also important to ensure satisfaction and trust.
Find Out Your Needs and Communicate It Clearly
As a translation company, we confidently say that if you have identified your needs and communicated clearly, the results you will receive will be excellent.
So what do you need to do to best meet your needs?
The first thing you need to find a translation agency is the basis of the original document. It is imperative that before submitting, you re-read the document and review it carefully, so that there are no errors in the original document. Once you've read through, consider formatting and localization issues. Is everything clear in the original document? Does all the text make the customer want to read through or not? Once you are sure that the document is error-free, you continue to evaluate the following factors: Does the text match the style and tone?
If you have a preference for tone, you need to outline this clearly and make sure the translation agency understands them from the start. Should the translation have an informal or formal tone? Or does the translation need to be friendly, direct, optimistic, or a combination of these?
In order for the translation to be perfect, you need to clarify the following points during the translation process:
As your translators work, queries may arise and you need to identify anomalies to ensure the translation turns out to be more perfect than the original text. Being confident and ready to answer questions as well as trying to communicate naturally are very important factors for a long-term relationship with your translation agency.
As a good and competent interpreter, work carefully and transparently with your chosen translation agency. This is the best way to form a strong relationship with them.
Get to know the Translation Company Before You Work With Them
Before choosing a translation company, you will need to research them first. To ensure the quality of work they deliver is of a high standard, you need to ask them what their processes and practices are. Whether you've figured this out by talking to them face-to-face or by talking to a company that's used them before. You should still be casual to see how they respond to you, and it's important to know how they implement quality control measures.
Here are some essential questions for you when you want to learn about your translation company:
- Do they have a full-time editor to read and edit work for the translators?
- What is the exact process?
- How much experience do translators have?
- Is their translator native from the country you've chosen to target?
- Do they understand your pre-selected target market?
Before you choose a translation company, you need to make sure that they have expertise in many different areas. Of course, part of checking out a translation company is depending on your needs.
Example: Not all translation companies can professionally translate complex legal documents or provide professional healthcare translation services such as medical devices and pharmaceuticals. You need to find a translation company with in-depth knowledge and long experience in your industry.
Provide the Translation Company with Reference Documents If Possible
The original document is a specimen. However, if you provide the translator with a reference, it will make things a lot simpler to make the translation process go quickly.
If you have translated something in the past in a style that you are satisfied with, or have seen translations on the market that you think might suit your requirements, you can submit your documents. Reference for translation company. This will give your company a starting point from which to base. References can be in PDF format, specific terms, or glossaries.
On the contrary, be sure to choose a translation agency that can create your own look and image. It could be a translation company with experience in developing and delivering marketing and translation campaigns.
Translation Company Provides Honest Feedback
As stated in the first tip, it is important to remember that the relationship with your translation agency must be built on clear communication. An excellent translation agency will expect specific project feedback, positive or negative, to ensure they have completed the job to your satisfaction. Feedback is crucial for improvement and refinement.
If they haven't met your expectations, they'll want to know why and ask you to give them a reason so they can avoid similar situations in the future. At the same time, make sure to deliver the best product you desire.
For your work to grow and go further in the future, we recommend applying these four tips to ensure a smooth process with high-quality results.
Our company is known for providing top quality certified translation work. And if you have a translation project, contact us at Idichthuat – we will bring the best translation service to support you.
Frequently Asked Questions (FAQ)
1. How to ensure translation quality when cooperating with a translation company?
To ensure translation quality, you should learn carefully about the working process, the translator team (number of years of experience, whether they are native speakers), and the company's quality control measures such as editing, proofreading. Additionally, providing references and genuine feedback also helps improve translation quality.
2. What criteria should an ideal translation company have?
An ideal translation company should meet the following criteria:
- Have a clear and professional working process
- A team of experienced translators (over 5 years) who are native speakers
- Have in-depth expertise in the field needing translation (medical, legal, technical...)
- Apply quality control measures such as editing and proofreading
- Be willing to receive feedback and improve
3. What do you need to prepare before sending documents to the translation company?
Before sending documents to a translation company, you need to:
- Carefully read and correct errors in the original document
- Clearly define the requirements for tone and style of the translation
- Prepare reference documents (if any) such as previous similar translations, specialized terms, glossaries
4. What should you keep in mind when communicating translation needs and requirements to the company?
When communicating your translation needs, you need to:
- Explain clearly and in detail the purpose and object of the translation
- Clearly state requirements for tone (formal, informal, humorous...), style (short, engaging sentences...)
- Specify completion deadline and expected budget
- Provide contact information to discuss when needed
5. How important is the experience of the translator team?
The translator's experience plays a very important role because:
- Translators with over 5-7 years of experience will have a rich vocabulary and proficient translation skills
- Understand the culture and target market to convey appropriate messages
- Quickly and effectively handle problems that arise during the translation process
- Ensure good and stable translation quality
You can refer to the article: Difference between interpreter & translator The most detailed information is updated on the website.
6. Is it necessary for the translator to be a native speaker?
Depending on the purpose and requirements of the project, a native translator will bring many advantages:
- Deeply understand local culture, customs, and idioms
- Use language naturally and fluently like a native speaker
- Understand the trends and preferences of the target market
- Especially suitable for advertising, marketing and communication projects
7. Why do I need to provide references to a translation company?
Providing references such as previous translations, industry terminology, style guides will help:
- Translators clearly understand your requirements and wishes
- Unify terminology and tone throughout the translation
- Save time exchanging and editing
- Improve the quality and consistency of translations
8. How to evaluate the quality of translations provided by the company?
To evaluate the quality of your translation, you can:
- Check the accuracy and completeness of the information conveyed
- Reread the translation to see if it flows smoothly and naturally
- Ask native speakers for feedback on language and tone
- Compare with reference documents for consistency
- See if the translation meets the proposed communication goals
9. Can I request to sign an information security contract with the translation company?
Most reputable translation companies are willing to sign an information security contract (NDA) if requested by customers, especially with confidential and sensitive documents such as:
- Contracts, legal documents
- Patents, trade secrets
- Financial information, market research
- Medical records, medical data
- Technical documents, product design
10. What special requirements can a translation company meet?
Depending on capacity and scale, translation companies can meet special requirements such as:
- Translate large volumes in a short time
- Translated into many languages, rare languages
- Translate confidential, highly confidential documents
- Notarized translation, legal document translation
- In-depth translation for fields such as medicine, engineering, and finance
- Providing 24/7 express service
Nguyen Trung Khang - Talented interpreter and translator, passionate about translation
Nguyen Trung Khang is a talented interpreter and translator, with many years of experience in the field of translation and linguistics. He graduated from Ho Chi Minh City University of Education, majoring in Linguistics in 2015.
After graduating, Mr. Khang participated in a professional interpretation and interpretation training course at the University of Foreign Languages - Hanoi National University. He achieved a high-level certificate in interpreting and interpreting, and was also awarded a master's degree in linguistics.